Terms of Service

Introduction

Welcome to NovaPixel Media, an AI-powered creator discovery and campaign management platform operated by Nova Pixel Media LLC ("Service"). These Terms of Service ("Terms") govern your use of our website and services. By accessing or using the Service, you agree to these Terms.

Service Description

NovaPixel Media provides:

• Creator Discovery: Search and match creators across platforms using AI-driven signals
• Creator Evaluation: Analyze creator quality, authenticity, and fit
• Campaign Management: Plan, approve, and track creator campaigns
• Performance Analytics: Measure outcomes, ROI, and benchmarks
• Reporting & Exports: Generate reports for internal teams and stakeholders

Eligibility and Account Responsibilities

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. You are responsible for maintaining the confidentiality of your account credentials and all activity under your account.

Plans, Billing, and Payments

NovaPixel Media offers subscription-based plans and enterprise agreements. Available plans and pricing are displayed on the pricing page and may change with prior notice.

• Subscriptions: Billed in advance on the chosen cycle
• Taxes: You are responsible for applicable taxes
• Payments: Processed securely by our payment provider

Acceptable Use

You agree to use the Service only for lawful purposes. You must not:

• Use the Service to send unlawful, deceptive, or abusive communications
• Violate applicable data protection, privacy, or advertising laws
• Upload or process data you do not have the right to use
• Attempt to reverse-engineer or misuse the Service or APIs
• Scrape or republish data in ways that violate platform terms or third-party rights

You are solely responsible for ensuring your outreach and data usage comply with applicable laws and regulations.

User Data and Ownership

You retain ownership of the data you upload. You grant NovaPixel Media a limited license to process that data to provide the Service. You are responsible for ensuring you have the rights to use and upload the data.

Disclaimer

NovaPixel Media provides best-effort insights and matching. Creator performance and campaign outcomes depend on multiple factors beyond our control. We do not guarantee any specific results.

Termination

We may suspend or terminate your account if you violate these Terms or misuse the Service. Upon termination, your access will end, and data may be deleted according to our retention policy.

Limitation of Liability

To the maximum extent permitted by law, Nova Pixel Media LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or business arising from your use of the Service.

Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service at least 14 days before they take effect.

Contact Us

If you have questions about these Terms, please contact us at support@novapixelmedia.com or visit our contact page.

Nova Pixel Media LLC 1401 21ST ST STE R Sacramento, CA 95811