Welcome to the Privacy Policy of NovaPixel Media, operated by Nova Pixel Media LLC. This policy explains how we collect, use, and protect personal information when you use our website and services.
NovaPixel Media helps brands discover, evaluate, and manage creators across platforms. We are committed to handling your data in a transparent and secure manner.
- Registration Data: Name, email address, and password when you create an account
- Billing Information: Billing address and payment details (processed securely by our payment provider)
- Campaign Inputs: Briefs, goals, budgets, timelines, and KPIs
- Creator Lists: Handles, notes, shortlists, approvals, and collaboration status
- Files and Assets: Documents or files you upload for campaign execution
- Creator Profile Data: Publicly available profile and content information
- Performance Metrics: Engagement, reach, clicks, and conversion data tied to campaigns
- Usage Metrics: Feature usage, activity logs, and audit trails
- Device & Log Data: IP address, browser type, device identifiers, and timestamps
- Cookies: See our Cookie Policy for details
We use your information to:
- Provide the Service: Match creators, manage campaigns, and deliver analytics
- Operate Your Account: Manage subscriptions, access controls, and support
- Improve the Platform: Analyze usage patterns to enhance accuracy and performance
- Security & Fraud Prevention: Detect abuse and protect the service
- Communications: Send service-related updates and respond to requests
- Legal Compliance: Meet legal obligations and enforce our Terms
To deliver accurate results, we may use a combination of user-provided inputs, publicly available information, platform APIs, and trusted third-party data providers. You are responsible for ensuring you have the rights to upload and use any data you provide.
- Data is stored on secure infrastructure with encryption at rest and in transit
- Access to data is restricted to authorized personnel and service providers
- Payment data is handled by our payment processor and not stored on our servers
We retain data only as long as necessary to provide the service, comply with legal obligations, and resolve disputes.
- Account data is retained while your account is active
- You can delete uploaded lists and campaign data from your account
- Security logs are retained for a limited period for audit and abuse prevention
We may share data with:
- Service Providers: Hosting, analytics, communications, and payment processors
- Platform Integrations: APIs or tools you connect to NovaPixel Media
- Legal Authorities: When required by law or to protect rights and safety
We do not sell personal information.
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Request a copy of your data
- Object to or restrict certain processing
- Withdraw consent for marketing communications
To exercise these rights, please contact us.
Your data may be processed in countries other than your own. We use appropriate safeguards to protect cross-border transfers.
NovaPixel Media is not intended for children under 13, and we do not knowingly collect personal information from children.
We may update this policy from time to time. If we make material changes, we will notify you by email or through our service at least 14 days before they take effect.
If you have questions about this Privacy Policy, please contact us at support@novapixelmedia.com or visit our contact page.
Nova Pixel Media LLC
1401 21ST ST STE R
Sacramento, CA 95811